- #Ifinance call center specialist humana hourly verification#
- #Ifinance call center specialist humana hourly Pc#
Those of us outside reasonable driving range of that hub were sent within a 250-mile radius on a regular basis to visit doctors' offices to-as the job title implies-retrieve certain subscribers' medical records for verification against Humana Medicare's something-or-other. We had perhaps 20-30 RRS reporting to one central hub, with 10 of those living right in the city with the major regional office. Working as an RRS required 50% travel throughout a specified region between the months of June and December, unless you lived directly in the city with the major Humana hub. It's just that I can't be bored at work and still want to show up.
To be fair, I absolutely adored my *direct* management team and my colleagues, and the pay and benefits were criminally good, considering the completely unskilled nature of the job. If you like boring, routine work for disproportionately good pay, consider being a Retrieval Specialist with Humana. You will have two small 15 minute breaks, nice/comfortable break r. You will also be dealing with medical providers within Humana's network. As with most inbound call centers, you will talk to people from all walks of life/demeanor to include from several states including Virginia, Illinois, and our sunshine state, Florida. Review any/all alert information/e-mails on Humana products/member information updates.
#Ifinance call center specialist humana hourly Pc#
Log in/set up your PC with the appropriate source documents/e-mail. This next step is where coming in early helps. You have to scan your security badge before you enter the main lobby and again before reaching the main call center floor.Do not be the good Samaritan that opens the door for someone without a badge or without them scanning it if they do have it on them or you and your new friend will get into some hot water for a security violation. ::) You must report that you do not have it on you to the assigned Humana representative and they will assign you a temporary one.
DO NOT BE LATE for anything! Whatever you do, do not forget your security badge! Keep it secured in your vehicle or a place you will not forget to search at before you head out to work. A typical day at work? Arrive, on time if not a bit earlier, according to your assigned schedule :) Early bird gets the worm not to mention that early beats late any day of the week especially when your job is riding on it.
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